Privacy Policy

1. Information We Collect

We may collect several types of information from and about users of our services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name, postal address, email address, telephone number
• Date of birth and driver's license information
• Payment information (credit card details, billing address)
• Rental history with our company
• Information provided when completing forms, responding to surveys, or participating in promotions

1.2 Non-Personal Information

We may collect non-personal information about your interaction with our services. This may include:

• Browser type and version
• Operating system
• IP address and device information
• Pages visited and time spent on pages
• Traffic data, location data, and other communication data

2. How We Collect Information

We collect information through various methods, including:

• Direct interactions: Information you provide when creating an account, making a reservation, filling out forms, or contacting us.
• Automated technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect usage information.
• Third parties: We may receive information about you from third parties including business partners, analytics providers, and search information providers.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and managing your car rental reservations
• Creating and maintaining your account
• Processing payments
• Verifying your identity and eligibility to rent vehicles
• Sending administrative information, such as reservation confirmations and updates
• Sending marketing communications about our products, services, and promotions (if you have opted in)
• Improving our website, products, and services
• Customizing your experience and delivering content relevant to your interests
• Responding to your inquiries, comments, or concerns
• Complying with legal obligations
• Protecting our rights, property, or safety, and that of our customers or others

4. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal requirements: We may disclose your information in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• With your consent: We may disclose your information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: